Position Overview
Marine Bank & Trust is looking for a Loan Processing Supervisor for our Vero Beach, FL branch office. We are seeking a highly motivated mortgage professional that is a team player and will be committed to the Banks mission to provide a better experience built on quality customer service. This position will be responsible for leading and supporting a processing team and to be an efficient multi-tasker responsible for managing all stages of the loan file from origination to closing within secondary market investor guidelines and Marine Bank & Trust residential lending policies and guidelines.
Primary Responsibilities
Supporting processors and processing support staff, promoting timely and courteous service with strengths in RESPA, TRID and ATR/QM, Quality Control and HMDA reporting.
- Sets daily priorities for all processing staff, while maintaining compliance with regulatory guidance
- Maintain feedback with loan officers, dept. managers, closers/funders to ensure high standards of continuing loan quality and peer effectiveness
- Make sure all processing staff meets required deadlines for loans within their pipeline
- Provides guidance to all processing and support staff on program guidelines and acceptable documentation to meet program, agency and investor guidelines
- Proficient in how to look up all program guidelines
- Fluent with DU & LP
- Must be proficient with FHA, VA, Construction Conventional, HUD and Agency guidelines
- As directed by Residential Dept. Manager, assist other departments within the Loan Administration Dept. in resolving issues with problem loan accounts in order to protect the Bank from possible loss
- Provides ongoing training, coaching and mentoring to staff on a regular basis.
- Responsible for organizing and maintaining pipeline reviews with Residential Lending Dept. Manager
- Maintains a thorough knowledge of the Loan Origination System as well as all related systems and identifies and implements changes to worksheets and work flows within the system
- Monitors doc prep system for the processing documents utilized by department staff
- Identifies required procedural revisions or suggested policy changes as required by defect findings, compliance and or guideline updates for system changes or enhancements
- Works closely with Residential Lending Dept. Manger to keep open line of communication
- Maintains current knowledge of all rules, regulations and laws that apply to mortgage lending as well as BSA/OFAC/USA Patriot Act/CIP/AML
Required Qualifications
- Five years of previous mortgage processing experience in FNMA/FHMLC
- Must possess a minimum of 3 years supervisory experience in mortgage processing role
- Excellent customer service skills Excellent management skills
- Must be proficient in using Loan Origination Software (Preferred candidates will have experience with Calyx PointCentral)
- Must be proficient with FHA, VA, Construction Conventional, HUD and Agency guidelines
- Ability to manage multiple tasks and deadlines simultaneously
- Bachelor’s Degree preferred, or relevant work experience in equivalent role 5 to 7 years
- MS Excel –Intermediate Level
- MS PowerPoint –Intermediate Level
- MS Word –Intermediate Level